MapMyChannel app - Understanding the Order Statuses

MapMyChannel app - Understanding the Order Statuses

If you want to understand ERP order statuses inside the MapMyChannel (MMC), read this article and learn about all the order statuses in detail. 

1. Overview of Order Statuses

There are several statuses for orders, including pending, waiting, rejected, accepted, partially shipped, shipped, closed, canceled, error, etc. These statuses are used to build displays that assist you in monitoring the status of your orders and identifying those that require maintenance. 



Every order has a status corresponding to a certain step in the order-processing workflow. Order statuses let admin users and customers know how an order is progressing.



2. Order Statuses (List)

Below is the list of pre-built order statuses that can be used with orders. 



  • Pending: Orders that still need to be fulfilled. 


  • Waiting: Payment of orders that are pending. 


  • Rejected: Orders that NetSuite rejects. 


  • Accepted: Orders accepted by NetSuite.


  • Partially shipped: A few orders have been shipped and some are yet to be shipped. 


  • Shipped: All the orders have been shipped. 


  • Closed: Orders that are fulfilled.


  • Cancelled: Orders that got cancelled either on Shopify or on the MapMyChannel application.


  • Duplicate: When the order gets double entry on MapMyChannel. 


  • Archived: Orders for record-keeping purposes and to make space in the list of active orders. 


  • Error:  Error in the application either on Shopify or Robust NetSuite Integrator application. 

  • Disabled: When the toggles of ‘Sync Status’ are off and we import the product from the sales channel to ERP then it shows the status of the disabled order. 


  • Already Fulfilled: When the order is completed on the ERP. 


  • NetSuite under maintenance: When the NetSuite application is down or under maintenance. 



Now, that you know about all the order statuses of MapMyChannel (MMC), hopefully, it will be helpful for you. 




In case, you have any questions OR need some assistance, you can always reach out to us at help@webbeeglobal.com 


    • Related Articles

    • MapMyChannel app - Understanding the Order Statuses

      If you want to understand ERP order statuses inside the MapMyChannel (MMC), read this article and learn about all the order statuses in detail. 1. Overview of Order Statuses There are several statuses for orders, including pending, waiting, rejected, ...
    • Onboarding Guide to Map My Channel App by WebBee

      A Stepwise Guide for Map My Channel Onboarding. Welcome to Map My Channel - a single window integrator of channels and ERPs. Before onboarding to the app, it is assumed that you have gone through the introductory article of Map My Channel. Let's ...
    • Overview of Order Page: MapMyChannel (MMC)

      The order page is the backbone of MapMyChannel (MMC), playing a pivotal role in updating orders, syncing to Amazon, editing if necessary, and managing orders in general. This article provides a detailed overview of the Order Page in MMC, emphasizing ...
    • Understanding the Integration Page of MapMyChannel (MMC) App

      To manage the interactions between your ERPs, marketplaces, and sales channels, go to the Integration page in MapMyChannel (MMC). This guide offers a thorough rundown of all the options that are available on this page, assisting you in navigating and ...
    • What to do if an Order status is rejected in the “MapMyChannel app (MMC)”?

      This article advises “app” users on what to do if the order status is "Rejected". An efficient order management “system” requires both understanding the next steps and comprehending the rationale for the rejection “of orders”. Steps to Handle a ...