If you want to understand ERP order statuses inside the MapMyChannel (MMC), read this article and learn about all the order statuses in detail. 

1. Overview of Order Statuses

There are several statuses for orders, including pending, waiting, rejected, accepted, partially shipped, shipped, closed, canceled, error, etc. These statuses are used to build displays that assist you in monitoring the status of your orders and identifying those that require maintenance. 

Every order has a status corresponding to a certain step in the order-processing workflow. Order statuses let admin users and customers know how an order is progressing.

2. Order Statuses (List)

Below is the list of pre-built order statuses that can be used with orders. 

• Pending: Orders that still need to be fulfilled. 

• Waiting: Payment of orders that are pending. 

• Rejected: Orders that NetSuite rejects. 

• Accepted: Orders accepted by NetSuite.

• Partially shipped: A few orders have been shipped and some are yet to be shipped. 

• Shipped: All the orders have been shipped. 

• Closed: Orders that are fulfilled.

• Cancelled: Orders that got cancelled either on Shopify or on the MapMyChannel application.

• Duplicate: When the order gets double entry on MapMyChannel. 

• Archived: Orders for record-keeping purposes and to make space in the list of active orders. 

• Error:  Error in the application either on Shopify or Robust NetSuite Integrator application. 

• Disabled: When the toggles of ‘Sync Status’ are off and we import the product from the sales channel to ERP then it shows the status of the disabled order. 

• Already Fulfilled: When the order is completed on the ERP. 

• NetSuite under maintenance: When the NetSuite application is down or under maintenance. 

Now, that you know about all the order statuses of MapMyChannel (MMC), hopefully, it will be helpful for you. 

In case, you have any questions OR need some assistance, you can always reach out to us at help@webbeeglobal.com