Overview of the Shipment Page of the MapMyChannel(MMC) app

Overview of the Shipment Page of the MapMyChannel(MMC) app

This article provides a detailed overview of the MapMyChannel(MMC) shipment Page. This page is crucial for viewing and managing the shipment status of orders. Here, we'll cover the key features available on this page. 


How to navigate to the Shipment Page: 


From the left menu, click on “Shipment” to access the orders page. 



Shipment Page Features:


  1. ERP Account Selection- At the top of the page, users can select an ERP account from a dropdown menu

  2. to filter shipments based on the ERP system used. This feature is helpful for businesses managing multiple

  3. ERP integrations.




2. Shipment Table- All shipments connected to the chosen ERP account are listed in the page's main section. The Order ID, the latest changed date, the shipping method, the tracking number, the carrier name, the shipping status, and the fulfillment status are all shown in each row.



  1. Shipment Actions- Delete icons are provided to remove the shipment record next to each shipment entry.



 Using the Shipment page

  1. To Filter Shipments by ERP Account: Select the desired ERP account from the dropdown menu and click 'Get Shipment' to refresh the list with shipments from that account.



  1. To View Shipment Details: You can go through ‘Last Modification Date’; ‘ Shipping Method’; ‘Tracking Number’; ‘Carrier Name’; and ‘ Shipping status’ to view shipment details.




  1. To Delete a Shipment: To make necessary deletions to shipment records, use the associated delete (trash bin icon). 

Troubleshooting Common Issues:

Inaccurate Shipment Information: Please reload the page to see the most recent information
if the shipment information seems off. Check the ERP system's data for inconsistencies if the problem continues.

Action Buttons Not Working: Check if your user account has the appropriate rights
to carry out actions if the action buttons are not working. Restarting your browser or clearing the cache may fix
the problem if the buttons aren't responding.

Conclusion

The WebBee Order Management System's Shipments Page is made to make tracking and managing shipments easier. Accurate and timely delivery processes can be maintained if you become familiar with this page's features.

For additional help or unanswered questions, please get in touch with our technical support staff.

Common challenges of customer / FAQ suggested:

What if Shipment Data is incorrect: If the shipment details appear incorrect, refresh the page to ensure the latest data is displayed. If the issue persists, verify the data in the ERP system for discrepancies.



In case, you have any questions OR need some assistance, you can always reach out to us at help@webbeeglobal.com 



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