How to Map Shipping Carriers and Shipping Methods in MapMyChannel (MMC)

How to Map Shipping Carriers and Shipping Methods in MapMyChannel (MMC)

Overview

Mapping shipping carriers and shipping methods in MapMyChannel is essential to ensure that orders are correctly passed from your sales channels to your ERP or fulfillment partners.
Without proper mapping, orders may fail to sync or be assigned incorrect delivery partners, leading to delays or fulfillment errors.

By configuring these mappings:

  • You ensure accurate and smooth order fulfillment.

  • Prevent errors caused by mismatched carrier or method names between systems.

  • Maintain consistency in logistics and customer communication.

Steps to Map Shipping Carrier & Shipping Method

1. Go to the Integrations page in your MapMyChannel app.

2. Click Manage your mappings for the relevant sales channel.



3. A pop-up window will open with two tabs:
  1. Shipping Method
  2. Carrier Name



4. At the top of the pop-up, select the ERP or Fulfillment Partner you want to map with.



5. Depending on the tab you choose:
a. Shipping Method Tab

      1. Select the Sales Channel Shipping Speed/Method (e.g., Standard, Express, 2-Day).

      2. If you have a custom shipping speed, choose Custom.

      3. Map it to the corresponding ERP or Fulfillment Shipping Method.

      4. Click the “Add +” icon to create mapping.



b. Carrier Name Tab
      1. Select the Sales Channel Carrier (e.g., FedEx, UPS, DHL).
      2. Map it to the matching ERP or Fulfillment Carrier.
      3. Click the “Add +” icon to create mapping.


Why This is Important

  • Avoid Sync Failures: Orders won’t get stuck due to unrecognized carrier/method codes.

  • Accurate Delivery: Ensures customers receive their orders using the intended carrier and service level.

  • Efficiency: Reduces manual intervention, saving time for sellers.


Once mapping is set up, all incoming orders will automatically use the correct carrier and shipping method, making fulfillment seamless.

If you face any issues, contact us at help@webbeeglobal.com.


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