In MapMyChannel (MMC) app, users can decide if they want order error notifications for each sales channel in MapMyChannel. That way, you’ll only see the updates that matter and avoid alert overload.
An order error notification is an alert sent when an order fails to process correctly due to issues such as:
Missing or incorrect product mapping
Invalid shipping details
Integration or API-related problems
Follow these steps to update the setting:
1. Login to your MapMyChannel app account.2. Navigate to the Integration page from the left-hand menu.3. Find the sales channel you want to adjust.4. In the Actions column, click the Edit (✏️) icon.5. A pop-up window will appear. Scroll down and locate the option “Send Order Error Notification.”6. Choose one of the following:
7. Click Save to apply your changes.
✅ Stay focused – Reduce unnecessary email noise.
✅ Stay informed – Keep alerts on only for your critical channels.
✅ Flexibility – Customize preferences for each sales channel.
You can update this setting anytime.
Changes take effect immediately after saving.
Notifications will be sent to the email address registered with your account.
If you face any issues, contact us at help@webbeeglobal.com.